At first, amid the initial search for assistance for a dry place to stay, the story of their peril was top priority as emergency services and caring neighbors rushed in to help. In time, the headline story gradually faded to a back page, and now more than two years later, the flood victims are more or less invisible as public attention moves on.

But, to those still awaiting resolution, the extended disruption makes it hard to focus on what to do next. It’s like there’s no end to the hoops they must continue to jump through. As an example. in 2016, to assist those without insurance, the Federal Emergency Management Agency (FEMA) automatically enrolled them in a three-year group flood insurance policy. That insurance policy is set to expire soon. If they don’t replace the insurance, the flood victims can never expect FEMA to help them out in the future. They also risk not being able to sell their homes if they bail out of the program.

According to Deputy Director Paula Brown with the Greenbrier County 911 Center, who serves as a hazard mitigation case manager, “It’s amazing how many people are still at a loss at what programs are available. Their…

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